Manager, Services Consulting - (12 month Fixed Term Contract)

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Role:

As Consulting Manager Automotive DACH, you will lead, guide and develop a team of 5-10 Consultants. You are responsible for driving successful deployments of the newest Celonis and AI technologies across our DACH Automotive customers. This includes to drive services sales cycles, incl. project scoping and service proposal creation, and ensure strong customer engagement management during Celonis implementations driven by your team. 

You will partner cross-functionally to support all customer engagement efforts and will liaise frequently with the Sales and Value Engineering (=Pre-Sales) teams to ensure customer satisfaction, project success and adoption of the Celonis platform.

The Work You’ll Do:

• People - build, support, enable a high performance team; lead and manage a team of approx. 5-10 Celonis Consultants; develop career paths for team members that allow for growth and development within the Services organization and Celonis overall; proactively manage attrition, productivity, resource allocation/staffing, team motivation and training, across the Consulting team
• Delivery - manage a portfolio of different project types to success (Outcome-Based or Fixed-Scope Deployments, AI-Focused service packages, overarching customer success packages, or Enterprise Readiness Programs); build relationships directly with largest/most strategic automotive customers in the DACH region; ensure timely and high-quality deployments of the Celonis technology, with a constant focus on driving measurable business impact and delivering tangible value, that meet customer requirements, accelerate time to first value and drive measurable business impact; communicate with stakeholders in Celonis’ largest customers, handle escalations and navigate challenging situations with positive and balanced results; manage, forecast and monitor resource capacity and utilization, staffing all customer engagements appropriately
• Sales - position and sell the right services, work closely and build trust with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets; manage your deal pipeline and provide weekly updates on your revenue forecast to Senior Leadership
• Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive user adoption of the Celonis technology by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy.
• Product and AI - foster a culture of technical curiosity and adoption of AI and innovation within the consulting organization; orchestrate thought leadership by collaborating with internal specialists to guide customers through new AI-driven product frontiers; drive the readiness of your team, ensuring that consultants are fully enabled and strategically positioned to integrate the latest Celonis AI capabilities into their customer engagements

The qualifications you need:

• 8 or more years of experience in delivering high complex SaaS or Consulting projects, acting as Manager in Business Consulting, or acting as Manager in Professional Services or similar functions.
• Experience in managing Professional Services or Consulting teams, preferably in enterprise SaaS companies.
• Proven track record of leading complex transformational customer programs.
• Extensive experience in project management disciplines, including leading teams of project managers.
• Strong understanding of software implementation/delivery
• Experience of building relationships with sales teams, involvement in deals
• Proven leadership in interacting with senior / executive level customers
• Experience in motivating and retaining top talent
• Excellent communication skills in German and English

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video .

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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