Staff Technical Support Engineer (m/f/d) - German speaking
- Resolve pre and post-sales customer technical questions through deep product knowledge, complex problem-solving skills, and collaborating with a global network of peers.
- Publish customer facing knowledge base content.
- Deliver standard product trainings.
- Proactively develop and maintain a deep understanding of NI products and systems through formal training and continuous self-development.
- Take ownership of internal product and system escalations, interfacing with R&D when needed.
- Report product issues or bugs to R&D.
- Provide paid consultation and premium support services to Top Tier accounts.
- Mentor junior colleagues in area of specialization.
- Fluency in German and English
- 2+ years working experience with NI software/hardware tools.
- Proficiency in text-based programming (e.g. C++, Python, .NET)
- BSc/BEng/MS/PhD in an Engineering or Computer Science discipline.
- Experience with a demonstrated ability in problem-solving, effectively diagnosing technical issues, and proposing reasonable solutions.
- Willingness to travel up to 15% within UK/Europe
- NI certifications (e.g. CLA, CLD, CLED, CTA, CTD)
- Support or customer facing experience
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] . ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
No calls or agencies please.
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