Head of Global Services Operations (m/w/d)

Head of Global Services Operations (m/w/d)

You will transform the services team into a commercially sound, scalable unit that directly contributes to business growth and long-term customer value. This position calls for a strategic thinker with strong financial awareness, operational rigor, and a passion for delivering measurable outcomes for customers.
Do you know someone who fits the job description? Then claim our referral bonus now! Call me right away at 089 9982966 49 to find out more.

Das Angebot

• Benefit from a flexible hybrid setup that balances in-office collaboration with remote work
• Grow your career in a fast-moving, international setting with plenty of opportunities for learning, development, and advancement
• Enjoy meal allowances to help cover your everyday lunch costs
• Take part in our employee referral program and receive a €1,000 bonus for every successful hire you recommend

Ihre Aufgaben

• Lead and evolve the global services organization with a strong focus on growth, scalability, and operational excellence
• Establish and implement commercial service frameworks, delivery standards, and sustainable business models
• Collaborate cross-functionally to ensure customer adoption, value realization, and long-term partnerships
• Oversee financial performance, planning, and revenue contribution of the services function
• Implement processes, metrics, and governance to drive efficiency and predictable outcomes
• Build, develop, and inspire high-performing teams across delivery and customer engagement roles
• Champion customer satisfaction and continuous improvement across all service interactions

Ihr Profil

• Bachelor’s degree required; advanced degree or equivalent experience preferred
• Experience managing services organizations as profit-generating business units
• Long term experience leading Services, Consulting, or Client Delivery teams within technology environments
• Proven ability to design scalable offerings and monetization strategies
• Excellent communication skills with the ability to influence stakeholders at all levels

Wir freuen uns auf Ihre Bewerbung!

Frau Nadine Schimeck
Telefon: 089 9982966-49
E-Mail: [email protected]


hubside Consulting GmbH
Elsenheimerstraße 61
80687 München

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