Guest Relation Supervisor (m/f/d)

The 25hours Hotel The Royal Bavarian is located in the heart of Munich with perfect public transport connections. Our colleagues appreciate the cross-departmental cooperation characterised by relaxed interaction and flat hierarchies. At the monthly Royal Birthday Bash, the onboarding of new employees and team outings, we celebrate in typical Bavarian and typically royal style.

From check-in to ‘See you again’: our team of 10 at the reception of the 25hours Hotel The Royal Bavarian ensures that our guests feel at home from the first to the last moment. We look forward to welcoming you as a Guest Relation Supervisor (m/f/d). 

COME AS YOU ARE & SHOW WHAT YOU CAN ...
... in a 4-day week. 

Enjoy 3 days off every week and the opportunity to organise your free time more flexibly.

Job Description

What does your day-to-day work look like ...

• You design and curate the hotel shop range
• Your are in contact with the various suppliers and our head office
• You are launching co-operations
• Your are responsible for proactive sales advice and optimisation
• You are the contact person for hotel guests regarding events, catering, culture and public transport
• You have the supervision of the rental bike stock
• You are responsible for sales and inventory in the shop
• You support the front office team in operational tasks

Qualifications

Your personality counts more than your CV...

• You have completed training in the hotel industry, gained professional experience and speak fluent German and English
• You can inspire your colleagues just as much as your guests
• You also know your way around the city and always have a few tips on the scene up your sleeve
• You not only bring your skills to the table, but also your character
• You're a go-getter - and openly admit when you've done something wrong

Additional Information

What´s in it for you …

• Work as a full-time team member only 4 days a week with full salary compensation and the same holiday entitlement
• Get to know our 25hours hotels and stay up to 10 nights a year free of charge as an employee
• As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants and when booking hotel rooms around the world
• Benefit from great offers from our numerous cooperation partners
• Balance your personal situation with work - we are open to part-time work, mini-jobs and other adjustments
• Be part of our colourful staff parties and much more ...