Sustainability Program Manager, EU Ops Sustainability

EU Operations Sustainability drives the decarbonization of Amazon's operational footprint across Europe, focusing on reducing environmental impact from transportation, buildings, and energy consumption. The team develops and executes strategies spanning First Mile, Middle Mile, and Last Mile logistics — including energy efficiency, renewable energy, building material decarbonization and climate resiliency and adaptation, at fulfillment centers, sort centres and delivery stations. Working cross-functionally with EU Operations, WW Sustainability, engineering and procurement, the EU Ops Sustainability team translates Amazon's Climate Pledge commitments into actionable programs with measurable targets. The team navigates also the evolving European regulatory landscape to ensure compliance while identifying opportunities to accelerate decarbonization ahead of mandated timelines. EU Ops Sustainability is looking for a Sustainability Program Manager to support energy efficiency programs across all miles. In this role, you will own strategic, tactical, and cross-functional projects and programs within the STEP organization to meet sustainability goals. You will be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating progress to senior leadership. You will work day-to-day with cross-functional partners including RME, Finance, Real Estate, Design & Construction (D&C), and IT to deliver measurable energy and carbon reductions. You will also have the opportunity to work with selected start-ups through the Amazon Sustainability Accelerator (ASA) – Climate Tech programme, helping to evaluate, pilot, and scale innovative sustainability technologies across Amazon's European fulfillment network. This role can be also based in other EU cities: Paris (CDG10), Barcelona (BCN10), Madrid (MAD12), Milan (LIN15), and Munich (MUC11). The applicable collective agreement for this role is CBA for employees of Logistics, Delivery and Shipping Sector The position is classified at level 1 or above, depending on the candidate's skills, competences and experience. Key job responsibilities

• Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizations
• Work closely with partner teams and stakeholders in and outside of your organization to source, allocate, and coordinate resources
• Build and own financial models including business cases, Capital Appropriation Request (CAR) submissions, and discounted payback period (DPP) analysis to justify energy efficiency investments;
• Own reporting on the state of initiatives, measuring improvements and impact of changes
• Navigate the evolving European regulatory landscape — including EPBD (Energy Performance of Buildings Directive), Décret Tertiaire, and ISO 50001 to ensure compliance and identify opportunities to accelerate decarbonization ahead of mandated timelines
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern Key Performance Metrics (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives

About the team EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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