Customer Support Engineer

Quality Engineer / Customer Quality Engineer / Product Support Engineer required to join a global engineering manufacturer.The successful Quality Engineer / Customer Quality Engineer / Product Support Engineerwill be site based near Munich, managing technical inquiries for specific compressed air products and spare parts, solve customer complaints, support international customers with compressor-related issues, drive product quality improvements, assist with aftermarket activities and develop towards leading the Customer Support team within 18 months.The Quality Engineer / Customer Quality Engineer / Product Support Engineer will ideally have a mechanical engineering background, with strong compressed air or related industrial product knowledge gained through hands-on or technical experience, and the potential to progress longer term into a Quality Manager position.Compressor Service Engineers looking to progress in to a technical support role are encouraged to apply.Package:60,000-70,000 Depending on experienceCompany BenefitsPensionCareer progressionQuality Engineer / Customer Quality Engineer / Product Support EngineerRoleManage customer complaints and technical claims across screw compressors and compressed air products.Provide technical support on screw compressor applications, selection and product issues.Support quality improvements and work with manufacturing to prevent recurring issues.Support spare parts and aftermarket activity for compressor products.Deliver customer training and progress towards leading Customer Support and Quality.Site based near Pullach daily.Quality Engineer / Customer Quality Engineer / Product Support Engineer RequirementsMechanical or industrial engineering qualification is advantageous.Experience as a Quality Engineer, Technical Support Engineer, Product Engineer, Applications Engineer, Sales Support Engineer or similar within the compressed air industry ideally.Strong knowledge of screw compressors or compressed air systems is desirable.Experience in quality, technical support, service, applications or aftermarket engineering.Good German and English communication skills.Compressor Service Engineer looking to progress in to a technical support role would be a plus.Able to commute daily to the site near Pullach.locationMunich typePermanent