Technical Manager (m/f/d)

AUGENTIC

We are currently looking for a

Technical Manager (m/f/d)

for our headquarters in Munich

Role Overview:

We are seeking a highly skilled and experienced Technical Manager to lead the technical delivery of complex identity management projects worldwide. This position focuses on the full delivery lifecycle - from design to handover - of complex systems including identity documents, secure IT infrastructure, personalization equipment, database migration, PKI, system integration, and secure operations. The ideal candidate is a project-experienced delivery expert with a deep understanding of both hardware and system-level deployments in field environments.

This position is based in Munich, with frequent coordination with international teams and project stakeholders.

• Technical Delivery & Project Execution

• - Drive the end-to-end technical delivery of identity infrastructure projects in coordination with the project managers.
• - Ensure timely, secure, and high-quality delivery of: identity document systems, secure hardware, PKI, databases, APIs, and platforms,
• - Coordinate cross-functional technical teams and vendors, ensuring smooth integration and operational readiness.

• Infrastructure & Integration

• - Lead infrastructure setup, including deployment of IT equipment, biometric and personalization hardware, and networking components,
• - Oversee integration of platform software with physical systems, APIs, PKI, and national registries,
• - Ensure successful data migration, system hardening, and field testing for Go-Live.

• Onsite Operations & Handover

• - Prepare onsite installations and guide configuration of hardware and secure environments in-country,
• - Conduct handover to local operations teams with detailed documentation, training, and operational guidance,
• - Support ramp-up of operations and resolve initial technical bottlenecks on the ground.

• Stakeholder & Vendor Coordination

• - Serve as the key technical point of contact for customers, partners, and government stakeholders,
• - Manage collaboration with hardware suppliers, software vendors, integration partners, and local authorities,
• - Provide clear reporting and updates to internal and external stakeholders.

• Quality, Compliance & Improvement

• - Stay informed about trends and advancements in identity management technologies,
• - Analyze competitor solutions and industry best practices to provide insights for product development,
• - Advise management on opportunities for innovation and improvement.

Requirements

• Bachelor's or Master’s degree in Engineering, IT, or a related technical discipline,
• Minimum 7 years of experience in technical delivery of infrastructure or public sector projects, preferably in emerging countries,
• Demonstrated experience with secure identity systems, biometric or personalization solutions, and infrastructure projects,
• Strong understanding of hardware/software integration, database migrations, PKI, and field deployments,
• Experience in managing complex deployments across multiple countries and technical domains,
• Strong leadership, communication, and coordination skills in multicultural and field environment,
• Fluency in English; knowledge of German and/or French is a strong plus,
• Willingness to travel internationally and work on-site during key phases

Benefits

• A responsible position with room for creativity and development,
• An international working environment characterized by team spirit and mutual appreciation,
• Direct reporting line to experienced senior management,
• An extraordinary and exciting product portfolio,
• Flexible working hours,
• Modern Office Environment,
• Company Health Insurance

Start of Employment

As soon as possible.

Gisela Schmöger

Phone: