Laboratory IT Support Specialist (m/f/d) - Munich

Laboratory IT Support Specialist (m/f/d)

Hybrid On-Site

Munich

About the Opportunity
Our client is an internationally recognised organisation operating at the forefront of diagnostics and laboratory technology. As a recruitment partner, we are supporting their search for an IT Support Specialist to join their technical support team in the Munich area.

This role is ideal for someone who combines strong IT expertise with an interest in laboratory or diagnostic environments. You will play a key role in supporting software, systems, and connectivity solutions that are critical to day-to-day laboratory operations.

Key Responsibilities

• Provide first-line technical support for diagnostic software, systems, and instruments, including troubleshooting via phone, email, and remote access
• Support installation, configuration, and maintenance of software solutions, databases, and network connectivity within laboratory environments
• Collaborate with internal teams and external stakeholders to support pre-sales and post-sales activities, ensuring smooth system integration and customer satisfaction

Your Profile

• Background in IT, computer science, or a related field, with hands-on experience in technical support or system administration within a laboratory or healthcare/scientific testing environment.
• Solid understanding of networks, databases, and software applications, ideally including experience with SQL and server environments
• Strong problem-solving skills and a customer-focused mindset, with the ability to manage multiple tasks and priorities effectively

What's on Offer

• Opportunity to work with advanced technologies in a highly relevant and growing diagnostics sector
• Collaborative and international working environment with strong team support
• Competitive salary and long-term development opportunities within a stable organisation

Interested?
If you are an IT professional looking to apply your skills in a meaningful diagnostics setting, we would love to hear from you. Apply now to learn more about this opportunity.