(Senior) Robotic Support Specialist (m/f/d)

About the Role at RobCo

At RobCo, we don’t just build robots, we are redefining the relationship between hardware and AI. Our end-to-end solutions seamlessly combine advanced, scalable industrial hardware with a central software suite powered by Physical AI to make manufacturing truly autonomous, efficient, and scalable. By delivering field-ready robotic solutions that just work, we empower industrial companies to automate without complexity and successfully solve the global labor shortage.

With locations in Munich and Austin, and backed by leading global investors such as Lightspeed, Lingotto Innovation, and Sequoia, we are redefining Autonomous Industrial Robotics.

At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious (Senior) Robotics Support Specialist (m/f/d) to help us establish RobCo as leading provider of automation solutions.

You will be the driving force behind the successful maintenance and servicing of our systems. Your technical expertise and commitment ensure our customers remain satisfied in the long term.

Your Responsibilities

• Maintain and replace components on existing systems and perform troubleshooting to quickly restore production capabilities.

• Optimize robotic systems in our modern Robflow no-code programming interface – from fine-tuning positions to adjusting processes based on your insights.

• Provide remote support for customer systems, including diagnosis, problem-solving, and guidance on technical questions.

• Proactively assess processes to identify potential issues early and collaborate with Product Development and Solution Engineering – your feedback is crucial to making future systems even better.

We're looking for someone who has:

• Technical Expertise: Education in automation technology, e.g., as a mechatronics technician, electronics technician, mechatronics engineer, or a comparable qualification.

• Experience and Passion: Initial experience in commissioning or maintaining automation solutions or similar technologies – and a genuine enthusiasm for innovative technical challenges.

• Mobility and Customer Focus: You hold a valid driver’s license, enjoy traveling – approx. 70% across Germany – and love supporting customers on-site. You ensure our systems run reliably, understand customer needs, and actively contribute to successful projects.

• Structured Working Style: Precise documentation and clear communication come naturally to you.

• Team Spirit and Problem-Solving Skills: You enjoy collaborating with different departments and finding pragmatic solutions that comply with standards or set new benchmarks.

• Language Skills: Excellent German and good English skills complete your profile.

Why join RobCo?

• Develop modular, software-defined robotics solutions with us that set new standards in automation.

• Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time.

• As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work.

• Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development.

• Work out across Germany in over 7,200 studios with our subsidized Wellpass membership.

• Flexible working hours, a modern office, and—depending on the role—the option to work from home.

• Regular team events—from relaxed beer & pizza nights on the rooftop terrace to shared experiences on ski trips or at Oktoberfest.

About RobCo

RobCo was founded in 2020 in Munich and leads the transition toward fully Autonomous Industrial Robotics. Powered by cutting-edge Physical AI, our solutions seamlessly combine a scalable hardware architecture with intelligent software to eliminate operational complexity and solve the industrial labor shortage.

Through an innovative Robotics-as-a-Service (RaaS) model, RobCo empowers manufacturing enterprises to automate high-impact tasks while shifting heavy upfront CapEx into predictable, risk-free operating expenses. Today, our field-ready solutions safely and efficiently automate complex industrial workflows, such as machine tending, palletizing, dispensing, and welding.

RobCo is a fast-growing scale-up operating across Europe and the US, with dynamic teams in Munich, San Francisco, and Austin. Backed by premier global venture capital firms, including Lightspeed, Lingotto Innovation, and Sequoia, we offer an environment where builders, innovators, and thinkers can see the direct impact of their work every day.

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.