EDI Program Manager, AmazonLink - Vendor Integration Operations

DESCRIPTION

Have you ever ordered a product on Amazon and when your order arrived, wondered how it got to you so fast? Did you ever think about where it came from and how many systems coordinated to make it happen? If so, the Amazon Global Supply Chain Optimization Technologies (SCOT) might be a fit for you. Our innovations get customers the products they want, at the right price, faster than anyone else. We build and maintain the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world. Watch this video to learn more about our organization, SCOT:

The Amazon SCOT organization is expanding our Vendor Integration Operations (VIO) team:
We are looking for a Program Manager to support Amazon’s Retail and Direct Fulfillment electronic integration solutions which use both EDI and API to connect Amazon to the top 20% of vendors who in total enable more than 80% of the selection for Amazon.

Key job responsibilities
The EDI Program Manager will:
* Deliver timely, accurate and professional technical support and information relating to all of our world-wide automation solutions for both integrated vendors and those who are in progress integrating to Amazon through our Vendor Central automation workflows.
* Coordinate large-scale communications to clients around improvements, policies, and procedures.
* Develop & maintain Amazon B2B/EDI mapping, documentation and specifications.
* Own complex change management and improvement projects and programs.
* Channel vendor feedback to product management, software development teams and leadership.

BASIC QUALIFICATIONS

- Experience working with XML, JSON, EDIFACT, X12 and other electronic integration message formats
- Demonstrated experience troubleshooting complex EDI/API failures and end-to-end business process analysis and problem solving.
- Experience with EDI communications standards, protocols and security: AS2, standard VAN-based EDI, FTP, SFTP, and Web services
- Experience with rotational on-call duties and real-time live-system responsibility
- Experience working with UNIX, XML, X12 and EDIFACT is a plus