Lead IT Administrator (M/F/D)

About the role

Are you ready to help shape the future of electrification? At TWAICE, we are at the forefront of battery analytics software, pioneering industry-leading technology across Europe and the Americas. Our mission is clear: achieve net zero by 2050 through rapid electrification.

As Lead IT Administrator you will be the go-to expert for a broad range of IT topics; ensuring security, handling IT operations, and aligning IT strategy with business objectives. This role requires strong technical expertise, a hands-on supportive mentality, and the ability to prioritise strategically. This position is key to both maintaining regulatory readiness and building long-term digital resilience.

Your daily business will involve

• Lead the continuous improvement of the TWAICE's IT systems
  • Across tooling, operating systems, networking, identity and endpoint management, as well as device lifecycle processes across a hybrid workforce.
  • As well as office video- and audio systems, local IT Infrastructure and network setup
• Be the primary contact for IT issues - working on and continuously improving our IT support
• Serve as the technical backbone of our Information Security Management System (ISMS)
• Support the secure operation of cloud-based services (e.g., Microsoft 365, SaaS platforms), including configuration, monitoring, and backups in collaboration with our DevOps team.

Your profile

This is a hybrid role with office presence expected.

• Working Experience in System Administration, Networking, Device and Tool Management
• Hands-on working mentality and self-management skills to handle both daily operation and project work
• Experience working with remote distributed teams
• Experience with project leadership, making decisions independently and managing external IT support
• Strong collaboration skills with both internal teams (Engineering, Legal, Compliance, Data Protection, Operations) and external suppliers
• Ability to implement a secure-by-default culture, act as a trusted partner for senior management, and enable our employees to work best.
• Fluent in English
• Strategic part:
  • Assess IT needs, support tool rollouts, and streamline digital workflows that improve productivity, security, and onboarding/offboarding.
• Tooling:
  • Microsoft 365
  • Atlassian
  • Windows + MacOS devices
  • Monitoring and Patch Management Tools (e.g. NinjaOne, Zabbix, etc.)
  • Mobile Device Management Tools (e.g. Microsoft Intune, etc.)
  • Hardware Asset Management (e.g. Jira Assets, Snipe-IT, etc.)
  • Network Management (Ubiquiti Hardware, HP Switches, Cisco Switches, etc.)

Benefits

TWAICE offers a competitive compensation package designed to reward your contributions and invest in your future. This includes a competitive salary that reflects your experience and skills, alongside the opportunity to directly participate in TWAICE's success through virtual company shares (VSOP). We further support your growth and well-being with a comprehensive benefits package.

• Access to Wellpass
• Easy and affordable bike leasing with JobRad
• We subsidise the company pension scheme with 100%
• Flexible working hours and flexible home office within Germany: You decide when and where you work.
• We provide you with state-of-the-art IT hardware.
• Working from within the EU is also possible for up to 90 calendar days a year
• 30 vacation days

Social Media

Would you like to find out more about TWAICE as an employer? Then take a look at Instagram , LinkedIn , or Kununu .

About us

Since 2018, TWAICE has led the field of predictive battery analytics, meeting the demand for safe, durable, and highly available energy storage systems (BESS). While Battery Management Systems (BMS) and Energy Management Systems (EMS) offer basic monitoring capabilities, TWAICE provides advanced analytics that go deeper to optimize BESS performance and lifetime ROI. As a trusted partner to the industry, TWAICE offers unbiased insights to support objective decision-making independent of manufacturers, insurers, or service providers.