Lead Project Manager (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

To strengthen our Merchandising team, we are looking for an experienced Project Management professional who will drive strategic initiatives, structure and steer cross-functional projects, and act as a trusted sparring partner to senior management.

Your Responsibilities

Project Management & PMO

• Plan, manage, and deliver strategic projects within the Merchandising area
• Establish and continuously enhance PMO structures, tools, and governance processes
• Ensure full transparency on project status, risks, and KPIs
• Prepare and facilitate steering committees

Change Management & Process Optimization

• Support and drive transformation and optimization initiatives
• Analyze, design, and implement efficient processes
• Ensure sustainable adoption of changes across the organization

International Event Organization

• End-to-end organization of partner conferences, supplier summits, and management offsites
• Stakeholder management with internal and external partners
• Budget planning, agenda development, and ensuring professional execution

Management Support / Chief of Staff-like Responsibilities

• Prepare high-quality management presentations and decision-making materials
• Support strategic discussions at C-level
• Structure complex topics and derive clear, actionable recommendations

Qualifications

• Successfully completed degree in Business Administration, Industrial Engineering, or a comparable field
• Several years of experience in project management, PMO, or a strategic role (e.g., consulting, in-house strategy, Chief of Staff)
• Proven experience in change management and process optimization
• Strong organizational skills and experience in planning international events
• Structured, analytical, and solution-oriented working style
• Excellent communication skills and confident presence at senior management level
• Fluent and business-level English skills (company language is English)
• Advanced proficiency in PowerPoint and common project management tools

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts .

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.