Key Account Manager (m/f/d)

With more than 30 offices worldwide, Glasford International supports its clients at the international, cross-national, and local levels as a leading executive search consultancy in the identification and selection of executives. Glasford International Germany was founded in 1985 and has since achieved a strong track record in filling top management and key positions.

Our Client is a leading international producer from FMCG sector (non-food products – mainly private label) with stable position on German market.

Due to plans of further development in Germany, we are looking for a Key Account Manager (m/f/d) who will be accountable for cooperation with leading retail chains.

Tasks

• Customer Relationship Management: Build and develop the business relationship, implement regular meeting structure on operational level.
• Strategic Relationship Management: Create, participate and lead strategic top2top meetings & relationship on a national / international level.
• Growth Management: Full customer P&L responsibility. Identify upselling and cross-selling opportunities and lead contract negotiations to successful conclusions. Win & defend profitable contracts. Implement company’s growth strategy. Develop new growth opportunity within the defined category.
• Solution Consulting: Analyze client needs and develop customized solutions that provide measurable value.
• Cross-functional Collaboration: Close cooperation with HQs shared services (product management, customer service, transport, warehouses, sales planning, finance & accounting). Create and lead projects related to optimization & improvements of customer and product P&L.
• Market Intelligence: Monitor competitors and market trends to proactively respond and activate opportunities. Share market intelligence with organization.
• Reporting & Planing : Forecasting & planning in accordance with customer development plans. Close tracking of customer and product KPIs, objectives and activation measures. Regular reporting to the line manager with recommendation for improving and decision taking.

Requirements

• Academic degree in business administration or comparable knowledge & experience.
• Minimum 5 years of professional experience in sales as key account manager for private label divisions & products.
• Preferred experience areas / sectors in FMCG: hygienic paper industry, cleaning & detergent industry, health & personal care industry.
• Additional experience in marketing in FMCG, ideally with experience in product or project management of private labels.
• Knowledge of retail structures, experience and network with trade-customer and their private label structures: drugstore (DM, Rossmann, Müller), retail (EDEKA, Rewe, Kaufland), discount (Aldi, Lidl, Norma, Penny, Netto).
• Proven track record in customer management.
• Category management expertise: In-depth knowledge of category management processes and tools.

Benefits

The position is remote-based. It offers broad responsibility across customer strategy, full revenue ownership, direct collaboration with decision-makers, and close cross-functional cooperation with internal stakeholders.

Does this opportunity appeal to you?

We look forward to receiving your detailed application.

All personal designations used in this job advertisement apply equally to all genders (male, female, diverse).