Director Product Management (m/f/d) - Customer Identity, Authentication & Loyalty Platform

Job Description

The Director Product Management (m/f/d) – Customer Identity, Authentication & Loyalty Platform at SIXT will lead teams responsible for the core systems enabling every customer interaction. This role covers sign-up, login, authentication, identity verification, customer preferences, and the loyalty program platform. You will shape how millions of customers worldwide create, access, and engage with their SIXT account, the foundation of the post-booking experience. Your leadership will drive secure, seamless infrastructure impacting conversion, verification, loyalty enrollment, and personalized experiences. Join us in Pullach close to Munich! Apply now!

YOUR ROLE AT SIXT

• You define and drive product strategy and roadmap for SIXT’s identity and authentication platform across all channels
• You own end-to-end sign-up and digital onboarding experience optimizing conversion at every step
• You lead integration and orchestration of third-party identity verification and KYC providers
• You build and operate SIXT’s loyalty program platform translating business requirements into scalable systems
• You collaborate with engineering to design secure, scalable identity systems compliant with data privacy and security standards
• You lead and develop a team of Product Managers creating an environment for innovation and growth

YOUR SKILLS MATTER

• Experience You bring 6+ years product management and 2+ years leadership experience in identity platforms and authentication systems
• Know-how You have deep understanding of authentication protocols, CIAM platforms, and tradeoffs between security and user experience
• Tools You have managed integrations with third-party identity and KYC providers and built orchestration layers
• Skills You understand frontend and backend architecture and provide insightful feedback on prototypes and APIs
• Motivation You lead with an AI-first mindset, leveraging modern AI tools in product development and team workflows
• Soft Skills You communicate complex technical concepts clearly, align cross-functional teams, and drive data-driven decisions

WHAT WE OFFER

• Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more
• Mobility boost We support your mobility with a company car
• Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
• Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant
• Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
• Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!