Working Student Service Excellence (m/f/d)

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries , we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future .

Knauf Digital GmbH  is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?

• Do you always put the customer at the center of your actions?

• Do you consider the future and upcoming generations in your actions?

• Do you strive for personal and professional growth?

What you'll do

• Leveraging Confluence and Jira, you create and maintain clear documentation for our end-to-end processes

• Across DMS, Viva Engage and our intranet, you help to design, update and manage training and communication assets while nurturing our communities

• From logistics to action tracking, you assist in the coordination of collaboration events and ensure outcomes are captured and followed up

• With an experimentation mindset, you lead small, self-contained service projects to pilot innovative solutions (e.g. AI pilots) that benefit the team

• In close partnership with the Service Excellence & Transformation team, you support day-to-day tasks that improve process clarity and knowledge sharing

Who you are

• Enrolled in a Bachelor’s or Master’s program like Business, Industrial Engineering, Information Management or a related field, you bring a solid academic foundation

• As you are fluent in English you communicate clearly and translate complex processes into simple, usable content

• Proficiency in Microsoft Office tools, especially PowerPoint, Excel and Word, is something you bring to the table for your daily tasks and ideally you have experience with Jira or Confluence

• You take ownership and follow through without needing constant guidance because of your structured, detail-oriented and proactive traits

• Energized by teamwork in an international environment, you would be happy to take part in small projects and contribute your ideas

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.

• Welcome approach : Individual onboarding days, company and team events.

• Benefits and vouchers : Discounts on well-known brands and reduced-price employee purchases.

• Inspiring work environment: Our brand new office offers you an environment that fosters creativity and productivity. We love coming together as a team here!

Knauf as an employer

Knauf Digital GmbH is the innovation hub of the Knauf Group and is shaping the future of construction through digital solutions. With creative software developments and smart services, we optimize construction processes and create added value for our customers.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.