Business Growth Manager - Marketplace (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

Do you want to build something new and look for a challenging career? Are you adaptable, curious, and persistent to achieve great results?

Then shape the future of zooplus as a  Business Development Manager  and help to build the marketplace organization. This strategic role offers a high impact and visibility to senior leadership, making it one of the most exciting projects within the company. You will identify, recruit, and develop strategically relevant sellers to ensure the marketplace's success. Your work will be essential to increase the quality and quantity of product selection and will have a direct impact on the growth of zooplus.

In this role, you will contribute to setting up new marketplace processes from scratch and work with cross-functional teams for country rollouts. You will generate insights to influence strategic decisions and drive business initiatives with other teams. Join us in this transformative journey and leave a lasting impact on the pet industry!

As a  Business Development Manager , you will: 

• Identify new sellers and assess the relevance of their product portfolio
• Build and manage a pipeline of sellers to consistently meet/exceed ambitious objectives (#sellers and #SKU)
• Support onboarding of high-potential sellers
• Identify market opportunities as well as develop and execute growth strategies together with sellers
• Collaborate with cross-functional teams to drive marketplace rollout
• Define processes and operations for new markets
• Drive process optimization and scalability with AI and automation tools
• Act as a role model and actively promote and protect zooplus' values and purpose

Qualifications

• B2 German and English
• BA/BS or graduate degree in a business-related discipline
• 2+ years of relevant work experience in Seller-, Vendor-, Purchasing- or Category Management, ideally in FMCG-retailing or e-commerce and/or the pet industry
• Experience in managing business partners, ideally in a retail environment (online retail, marketplace, D2C)
• Strong negotiation, communication, and persuasion skills, ability to build trusting relationships with diverse stakeholders
• Experience in managing, organizing, and prioritizing multiple projects with high magnitude, complexity, and impact
• Hands-on mentality and analytical skills to identify issues and drive resolution
• Self-motivated, results-driven , and autonomously taking responsibility for achieving your targets
• Experience with Mirakl software preferred
• Intercultural competence

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts .

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.