Solution Engineering Team Lead

Your Impact

Procurement is 60-70% of revenue for industrial companies and their biggest lever for profitability. Most can't make sense of their own procurement data, let alone use it strategically. Tacto changes that, and Solution Engineering is the function that turns our platform into customer reality.

As Solution Engineering Lead, you own the engine that gets customers live, fast, and at quality. You sit between Product, Sales, and Customer Value, making sure every piece connects. You lead a team of ~5 Solution Engineers plus our Proof-of-Value function, own the link to Engineering on technical pipeline improvements, and are the senior technical face we put in front of customers when things matter most. You're building the implementation engine that scales with us.

Your Tasks

• Lead the team. Hire, develop, and manage ~5 Solution Engineers plus our PoV function. Set the bar for quality and speed. Lead with empathy and performance in equal measure.

• Build the implementation system. Design the processes, capacity planning, and quality controls that let us onboard customers predictably. Document what works, kill what doesn't, jump in hands-on when complexity demands it.

• Own the vision. Develop and drive an idea on where the solution engineering team needs to develop, organizationally and technically.

• Run presales. Conduct IT presales calls with prospects. Align with AEs on scope and technical stretch. Be assertive about what we can and can't commit to.

• Drive technical scalability. Partner with Product, Data, and Engineering to automate manual work out of existence. Serve as the link between SE and the broader Tech org. Push for productization wherever the team finds workarounds.

• Own customer escalations. Lead technical escalations with Heads of Procurement and IT. Be the senior presence customers trust and your team learns from.

• Be AI-native. Use AI to 10x team productivity. Experiment, measure, scale what works, and build it into how the team operates.

Your Profile

• 5+ years in demanding project environments . Software implementation, technical program management, or top-tier consulting at Manager level or above. You've coordinated complex workstreams, owned senior stakeholders, and delivered under pressure.

• 1+ years leading teams in fast-paced environments where you set the standard.

• System builder. You've run or built systems that implement customers quickly, and you keep improving them. You find opportunity in any constraint.

• Execution machine. Pragmatic prioritization, hands-on when it counts, structured in how you distribute work.

• People leader with backbone. Clear guidance under uncertainty, decisions made without hesitation. Empathic, but pushes people to their max.

• Technically fluent. You understand data structures, ERP systems, and how pipelines work, and you have your own opinion on how to revolutionize Solution Engineering.

• Senior presence with customers. Comfortable in C-level escalations with Heads of Procurement and IT.

• Native or C1 German, fluent English.

Nice-to-have

• SQL or Python skills; experience with data pipelines

• ERP expertise (SAP especially)

• Experience working with the German industrial Mittelstand

Who thrives here (and who doesn't)

You're not starting from zero. There's a working SE function, a strong customer base, and clear direction. But the next stage of scale won't happen without serious system design, technical judgment, and people leadership. If you want a pure people-management role detached from technical depth, this isn't it. If you want to build the implementation engine behind one of Europe's most ambitious B2B SaaS companies, you'll love it here.

Interview Process

1. Intro call with our Talent team

2. Deep dive with our Head of CX, the person you'd report to

3. Onsite incl. Case study + cross-functional 1:1s with Product, Sales, and CV

Why Tacto

• Real ownership. You own one of the most consequential operational functions at Tacto - the engine that turns our product into customer outcome.

• Scope that grows. SE team, PoV, CBAM, Support, the link to Engineering, all in one seat. The role expands with the company.

• Direct senior leadership exposure. You report into our Head of CX and work alongside the founders on the operational backbone.

• AI-native team. You push AI into every part of how SE operates, not just where it's convenient.

• The team : 100+ people, founded by CDTM/TUM/Berkeley alumni. You work directly with the Sr. Leadership Team

• AI-native product : We ship AI features continuously and are building for the AI endgame

• Munich, hybrid (4 days in office) : Competitive compensation + Meaningful equity sized to match the importance of the role

Our Background

Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material.

Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans.

Why It Matters

Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives.

But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI.

Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech.

What We Offer

The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have:

• Money: Competitive salary & equity in the company with real upside, so you are invested in our success

• Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich

• Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers

• Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events

• Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health

• Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children

Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.