ID124 Social Media & Content Operations Associate (Volunteer) Canva & Platform Management

Tasks

Location: Remote (Preference for applicants in the U.S. or Europe)

Time Commitment: approx. ~10 hours/week (flexible, with daily posting rhythm)

Compensation: Volunteer (unpaid)

Reports to: CEO (with coordination from CFO)

Organization: EUSMS gGmbH, München Handelsregister-Nummer HRB 299065

Team Level: Branding & Marketing Team

Timezone Context: Coordination with GMT+1 (Germany) and GMT+3 (Kenya)

Role Summary

EUSMS is seeking a structured, committed volunteer to take co-ownership of daily social media publishing and content management operations. Under direct guidance from the CEO, you will bring our communications strategy to life by posting regularly across Facebook, LinkedIn, and TikTok (and more) organizing raw media content, and building branded visuals using Canva (license provided by EUSMS).

This is a hands-on, systems-driven role ideal for someone who thrives in process design, content logistics, and social platform fluency—more than writing marketing copy or running ads.

How This Role Supports Our Mission

Visibility

We reach more youth, donors, and partners when our voice shows up consistently across platforms. Your work ensures our daily presence is timely, polished, and aligned with our goals.

Efficiency

You’ll help us build a repeatable, scalable posting and asset workflow , reducing time waste and enabling other volunteers to contribute.

Strategy Execution

The CEO (on-site in East Africa) sets the messaging and tone and sends the raw media assets, you translate that into action. Your coordination turns strategic direction into consistent public engagement.

Core Responsibilities

Daily Social Media Execution

• Post daily using provided captions, video clips, or visual templates
• Ensure posts follow EUSMS brand guidelines and platform formatting best practices
• Light or monthy KPI (max 2 per platform) tracking is planned at this time

Content Asset Management

• Organize raw media (photos, videos, quotes) into a usable folder structure
• Help maintain a central SharePoint/OneDrive media library for cross-team access
• Coordinate with CEO and volunteers to ensure new assets are tagged and archived properly

Visual Design & Editing

• Use Canva (Pro license provided) to adapt and finalize visual content for posts
• Maintain and improve Canva templates for recurring content types. Colors/logo some templates are already setup
• Optimize visuals for different platforms (mobile-first, vertical/horizontal formats)

Process Development

• Take over the mindset to execute improvements to the workflows and processes
• Coordinate with other in the team to build a simple robust system (e.g. to cover when others are in vacation)

Requirements

Must-Have Skills

• Proficiency with Canva (basic to intermediate level)
• Comfort using OneDrive or SharePoint for organizing files
• Ability to do daily posts

Nice-to-Have Skills

• Prior experience managing or structuring a digital asset library
• Familiarity with nonprofit communications or social impact storytelling
• Awareness of platform trends (what content performs where)
• Ability to write down processes and build for the future (when you or others leave)

Benefits

What You’ll Gain

• Experience using Canva
• Exposure to multi-platform publishing and media asset workflows
• Skill-building in digital communications systems
• Direct collaboration with senior leadership (CEO, CFO) and the rest of the operations & programms team
• Opportunity to grow into a leadership role of other volunteers
• Opportunity to work on programs or on joint projects with other non-profits in the capacity of a media asset and social media comms "in-field" resource

This is a volunteer unpaid role. Ehrenamtlich