Intern Customer Project Management

Intern Customer Project Management

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.

ROLE DESCRIPTION SUMMARY

As an Intern in the Customer Project Management team, you will work in a global team of Customer Program Managers and support the delivery of complex customer programs. The role is similar to a Project Management Office (PMO) function and provides hands‑on exposure to real customer projects in an international, cross‑functional environment. You will assist with project planning, reporting, time and budget tracking, and quality management activities, helping ensure projects are executed in a structured, transparent, and consistent way. This role offers an excellent opportunity to gain practical experience in project management within a global services organization.

RESPONSIBILITIES

• Support Customer Program Managers in the day‑to‑day execution of customer projects across Fixed Data, Maritime and Global Government verticals in different regions and time zones
• Assist in creating, maintaining, and updating project plans, schedules, and key project documentation
• Support time tracking, budget tracking, and basic financial reporting for customer projects
• Support financial reconciliation of project financials, including basic checks between planned vs. actuals, and highlighting discrepancies to the project team
• Help prepare internal and customer‑facing project reports, dashboards, and status updates
• Support the VP Customer Program Transformation with internal management reporting for the customer project portfolio, including data preparation, consolidation, and portfolio‑level insights
• Support quality management activities, including checklist tracking, document completeness, and milestone readiness
• Assist with project governance activities such as meeting preparation, minutes, action tracking, and follow‑ups

COMPETENCIES
• Foundational understanding of project management concepts (e.g. project life cycle, milestones, schedules, risks, time and cost tracking), with an interest in learning formal methodologies such as PMI or Agile
• Strong analytical and structured working style, with the ability to work with project data, identify inconsistencies, and flag risks or gaps to the project team
• Attention to quality and detail, supporting quality checks, completeness of documentation, and readiness for project milestones
• Ability to follow and apply defined processes, templates, and governance standards, and support their consistent use across projects
• Comfort working with numbers and basic financial data, supporting reconciliation of project financials, time bookings, and planned vs. actuals tracking
• Good written and verbal communication skills, with the ability to prepare clear status updates, reports, and presentations for internal stakeholders
• Ability to work effectively in a global, cross‑functional team, collaborating with project managers, engineering, operations, and service teams
• Curiosity and willingness to learn technical concepts, particularly related to service delivery, technology‑driven projects, and customer implementations
• Proactive and reliable mindset, with the ability to manage multiple tasks, meet deadlines, and support a fast‑paced project environment
• Language: Fluent English (written and spoken) required; additional languages a plus.

QUALIFICATIONS & EXPERIENCE
• Currently enrolled in or recently completed a Bachelor’s or Master’s degree in Business Administration, Economics, Management, or related programs (e.g. LMU, TUM, Hochschule München or comparable universities).
• Strong interest in project management, service delivery, or operations within a global organization 
• Basic academic exposure to project management concepts, business processes, or controlling / financial analysis 
• Comfortable working with data, spreadsheets, and presentations (e.g. Excel, PowerPoint or equivalent) 
• First exposure to project management tools or collaboration platforms (e.g. Jira, Azure DevOps, MS Project, SharePoint, or similar) is an advantage but not required 
• Interest in processes, structure, and continuous improvement, with the ability to work in a disciplined and detail oriented way 
• Previous internship, student job, or university project experience in a project, PMO, business operations, or analytical role is a plus 
• Exposure to technology driven environments (e.g. IT, telecommunications, engineering projects) is beneficial but not mandatory

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

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