Transition Manager

Development, maintenance, operations of Aftersales applications and infrastructure for Premium German OEM:
• Securing Global Serviceability
• Modernization & Cloudification
• Efficiency through Modularization
• Innovation & Quality
• Global Compliance

Responsibilities

Lead end‑to‑end IT service transitions from project to operations (e.g.,

utsourcing, insourcing, mergers, new services).

Plan and execute transition strategies, timelines, and milestones.

Coordinate cross‑functional teams (IT, business, vendors, security, operations).

Ensure knowledge transfer, documentation, and operational readiness.

Manage stakeholder communication and governance during transition.

Identify and mitigate transition risks and issues.

Ensure compliance with SLAs, OLAs, ITIL processes, and regulatory requirements.

Control transition scope, costs, and quality; report status to management.

Support stabilization/hypercare post‑transition and handover to steady state.

Skills

Must have

Proven experience as IT Transition Manager or similar role.

Strong knowledge of ITIL / IT Service Management (certification preferred).

Experience with service transitions (outsourcing, migrations, large IT programs).

Solid project/program management skills (e.g., PRINCE2, PMP).

Strong stakeholder and vendor management capabilities.

Excellent communication and documentation skills (English mandatory).

Ability to manage risk, dependency, and change in complex IT environments.

Understanding of infrastructure, applications, security, and operations.

Strong analytical mindset and ability to work under pressure.

Nice to have

ITIL Expert, PRINCE2 Practitioner, or PMP certification

Experience with cloud transitions (Azure, AWS, GCP)

Exposure to DevOps / Agile / SAFe delivery models

Experience in multi‑country or global transitions

Other

Languages

English: C1 Advanced,German: C2 Proficient

Seniority

Senior