Senior Product Manager - Merchant Intelligence and Analytics

About you

As the Product Manager for Merchant Intelligence & Analytics (MIA), you will lead a cross-functional team building intelligence products that prove the value Constructor brings to e-commerce businesses — making insights from the product discovery journey accessible and actionable for stakeholders from digital merchandisers to executives. You are a data storyteller and user experience advocate who excels at turning fragmented analytics into proactive, guided, and holistic user journeys delivered to the right persona through the right channel at the right time. By leveraging your competencies in customer research, strategic thinking, and cross-functional leadership, you will bridge the gap between raw analytics data and business intelligence that drives retention, upsells, and customer trust.

Job description

Constructor is the only platform that delivers reinforcement-learning-based product discovery that delivers the right product to the right person at the right time in the right context. Our customers need actionable data that proves ROI, informs merchandising strategy, and surfaces opportunities for improvement across the entire product discovery journey.

The business impact we deliver to our customers is real — Constructor has never lost an A/B test against competition. The opportunity ahead is to make it continuously visible beyond A/B tests, building an always-on explanation of how product discovery drives revenue. Our customer-facing dashboard already serves merchandisers well, and the next challenge is expanding the reach to every persona responsible for conversion: product managers, marketers, analysts, and executives. Success in this role means ensuring that the massive business value Constructor delivers is fully transparent and clear across our customers' organizations.

As a Product Manager leading the MIA team, you will own the customer job of understanding business performance and ROI of product discovery driven by Constructor. This is a high visibility, high impact role that involves conducting deep customer research across multiple personas, finding the right channels to deliver insights, defining metrics for insight quality and adoption, leading your cross-functional team, and ultimately, translating vast and complex data into compelling, shareable narratives for all audiences, from IC merchandisers to executives.

What you will do

• Develop and execute a comprehensive product strategy and metrics for business intelligence and insights that position Constructor as an indispensable product discovery platform for driving e-commerce business.

• Build clear and actionable reporting that communicates Constructor's impact on business metrics and is designed to be consumed and shared across multiple personas through the right channels (customer app, email, exports, conversational AI).

• Own the cross-product revenue breakdown: surface how each step in the shopping journey drives e-commerce business as the shared mental model that unifies merchandisers, product managers, marketers, analysts, and executives.

• Drive proactive, actionable insights at each step of the product discovery journey — not just data on what's happening, but why it's happening and what to do next.

• Lead and scale a cross-functional team of engineers and a designer, while owning the full product cycle from discovery to prototyping, implementation, launching, enabling fellow teams and customers, and iterating on results.

• Conduct customer research across multiple personas and industries to understand how different stakeholders consume analytics, make decisions, and prove value internally.

• Collaborate closely with fellow product teams to ensure data quality and actionability in merchandising, explainability, reporting, and AI agent workflows.

• Communicate effectively at all levels to ensure wonderful experience for customers, prospects, GTM teams, and internal stakeholders, by setting the right expectations and providing regular updates on product strategy, roadmap, and progress against key initiatives and team metrics.

Who we are looking for

• You are a data storyteller — you can take complex e-commerce data and translate it into compelling, value-based, and actionable narratives tailored to different audiences: executives, PMs, merchandisers, marketers.

• You are a user experience advocate who turns fragmented workflows into proactive, guided, and holistic experiences. You understand that data is not delivered until it provokes action.

• You love doing qualitative and quantitative customer research. You go beyond surface-level requests to understand the underlying business needs behind them.

• You are a problem solver who digs into root causes, assesses opportunities and risks, and makes decisions even when faced with uncertainty.

• You are able to motivate cross-functional teams and drive outcomes by involving and guiding fellow product and GTM teams.

• You think strategically and execute consistently — delivering tangible wins while ensuring focus on long-term objectives. You know how to trade off short-term customer requests with strategic bets.

• You are comfortable collaborating with technical teams (data engineering, ML, backend) outside your area of expertise to make informed product decisions.

• You are naturally curious about new ideas and products.

• You seek a fast-moving entrepreneurial environment and thrive in ever-evolving processes.

• You have experience of working remotely and in agile software development with empowered cross-functional teams.

• Having a background in analytics and/or e-commerce products is a plus.