Sales Operations Specialist (Fixed term contract)

This position is at Samsung Climate Solutions

The selection process will be fully managed by Samsung Climate Solutions.

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## Position Summary Job Description Summary The Sales Operations team collaborates with all product divisions within Samsung Semiconductor Europe to drive business success and deliver best-in-class operational excellence to both our internal and external customers. As a Sales Operations Specialist in our team, you will play a key role in driving customer satisfaction and fueling growth across the EMEA organization. This is an exciting opportunity to thrive and make an impact within a vibrant, diverse, and multicultural environment. This is a fixed term contract for 2 years ## Role and Responsibilities * Provide internal and external support for our products for a defined customer base * Enter customer orders in accordance with Sales / HQ directions and company guidelines * SCM coordination and collaboration with other internal teams to ensure smooth flow of product to the customers * Arrange deliveries in conjunction with HQ, Warehouses and Logistics Service Providers * Provide real-time updates to customers regarding delivery status * Ensure accurate invoicing according to company guidelines and KPI targets * Monitor account status in conjunction with Credit Control to avoid overdue invoices and maximize company KPI achievement * Manage samples, recalls and returns for the above-mentioned products as required * Support other team members during absence and/or as needed, including at month end ## Skills and Qualifications * University degree in the commercial fields, or equivalent commercial education and experience * 2+ years of relevant experience within a Customer Service / Supply Chain fast-paced B2B environment of a multinational company * Automotive experience it's a plus * Availability to work on a fix term contract role - 2 years * Experience within the Semiconductor/Electronics industry advantageous * Customer service-oriented approach/mindset * Fluent in English (additional languages advantageous) * Strong communication skills * Excellent numerical and analytical skills with high level of accuracy and attention to detail * Ability to organize, prioritize and multi-task under minimum supervision * Proactive team player with ability to work in a multi-cultural environment * Strong knowledge of MS-Office, especially Excel * SAP knowledge highly favored * Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: [ You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click [here]( [

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