Business Development Manager - Last Mile (All Genders)

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care , Courage , Openness , and Simplicity . At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

Responsibilities:

• Develop and execute strategies to optimize last-mile delivery processes, focusing on lead time and cost reduction.
• Manage key projects that enhance the company's logistics network, aligning with broader business objectives.
• Analyze network data to identify opportunities for improvement in core KPIs such as costs per package and lead time.
• Collaborate with cross-functional teams to ensure alignment on project goals and contribute to the tactical logistics network design.
• Monitor network performance, identify risks or inefficiencies, and implement solutions to enhance scalability and operational efficiency.
• Build and maintain relationships with stakeholders within and outside the Last Mile organization to drive project success.

Qualifications

• 5+ years of experience in either business development, project management, product management, or consulting roles
• Solid understanding of e-commerce logistic processes in general, details in last mile is a plus
• Experience with supply chain management
• Proven track of record in leading cross-functional projects including ops, business, and other stakeholders
• Strong analytical and strategic thinking with ability to structure complex issues and propose solutions
• Ability to deal with conflicting priorities and requirements and work flexibly within a small team
• Exceptional numeracy and literacy skills, including outstanding communication skills
• Proficiency in MS Office, especially Excel and PowerPoint. SQL and Tableau is a plus
• Fluency in English

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote , collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
️ Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.