Vendor Manager - Account Manager (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

As a Vendor Manager, you will:

• Develop and implement product range strategies in collaboration with the manager and local sales teams.
• Manage vendor relationships, including negotiating contracts, payment terms, and cost structures.
• Analyse market trends and competitor activities to create growth opportunities and improve customer experience.
• Collaborate with cross-functional teams to ensure efficient assortment management throughout the product lifecycle.
• Optimise vendor performance by focusing on customer experience, supply chain improvements, and operational efficiencies.
• Monitor and analyse key metrics, customer feedback, and promotional results to identify trends and make data-driven decisions.
• Lead intra-functional projects and support cross-functional initiatives to drive business growth.
• Maintain and share knowledge management tools, continuously developing expertise in relevant areas.

Qualifications

• Graduate degree in a business-related discipline
• 3+ years of relevant work experience in Category Management, Vendor Management, or Purchasing; experience in e-Commerce and international companies is advantageous
• Fluency in German and English
• Strong analytical and strategic thinking with ability to structure complex issues and propose solutions
• Excellent communication, negotiation, and vendor management skills
• Experience in project work and guiding business partners
• Ability to understand customer needs and enhance customer experience
• Proficiency in MS Office, especially Excel and PowerPoint

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts .

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

✈️ 28 vacation days and days off on 24th and 31st of December
️ Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.