Ops Performance and Productivity Project Manager F/M

What you do

As an Ops Performance and Productivity Project Manager, you will report to Performance and Productivity Lead Central at Allianz Partners. You will drive and support various topics around financial and non-financial reporting, planning, forecasting, analysis as well as business cases, transformation projects, management requests and other ad-hoc tasks for the executive & senior management of Allianz Partners COO and other stakeholders.

You will be responsible for:

• Support coordinating the regular reporting, planning, and forecasting of Operations productivity & performance across all business units and lines of business.
• Driving and contributing to the development, implementation, harmonization, optimization, and automation of global Performance and Productivity Team tools and procedures following a global approach with regional & local shaping (e.g., Power BI-based forecasting).
• Collaborating with other functions (within and outside COO) on data initiatives, especially regarding cross-functional interfaces and dependencies (e.g., early warning system with Underwriting & Transformation Office).
• Reviewing & documenting the global Ops Finance & Non-Finance data model/architecture and contributing to a streamlined dataset.
• Teaching & training colleagues on topics around data, processes & tools, as well as Finance literacy.
• Supporting the Global and Central Head of the Performance and Productivity Team on management requests such as productivity deep dives, cost driver analysis, benchmarking, scenario analysis, business cases, strategic initiatives, and similar tasks.
• Supporting & driving the implementation of new standard processes in the global Performance and Productivity Team.
• Contributing to regular reporting, forecasting, and planning to ensure a friction-less and fully integrated global harmonized approach with regional & local shaping.
• Supporting the Global and Central Head of the Performance and Productivity Team on senior management presentations, deep dives, community initiatives, analysis & ad-hoc tasks in close collaboration with other global, regional & local teams, e.g., global COO office, LoB COOs, Finance, Workforce Management, Operations reporting.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What you bring

The role requires strong analytical and communication skills. You need to be a team player with a Finance and/or Operations performance management background, high motivation, and energy, eager to learn more about insurance and service business, its core operations, and underlying drivers for cost & productivity.

To succeed in this role, it is also essential to possess :

• 3+ years of experience working within Operations, Finance, IT, audit, consulting, or a similar analytical role with affinity to new technologies.
• A passion for data, technology, and analytics, translating data-driven insights into decisions and actions.
• Excellent knowledge of Microsoft Excel (incl. VBA) and BI tools; preferably programming skills (e.g., Python).
• IT technical affinity as well as knowledge and practical experience in handling databases and process systems.
• Ability to bring structure into complex issues and have very good analytical skills.
• Passion for managing change and being a good communicator with the ability to thrive in a global setup.
• Comfortable with multiplex setups driven by a large number of (senior) stakeholders in a multicultural environment.
• Proficiently & efficiently working in Excel & PowerPoint.
• Knowledge of BI tools and similar, e.g., Power BI, SAP BO, SQL.
• Fluent in English, additional language as a plus.

What we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer-driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.

How we hire

We hire directly. Allianz Partners does not accept unsolicited CV's or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.

89923 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.